Search by speciality, treatment or city, open the provider profile, pick an available slot and confirm. You will get a confirmation with the booking ID on the app and by email.
A visit is in person at the clinic or hospital. A video consultation happens over a secure video call at the booked time. A chat consultation is text based. Each has its own fee, shown in Indian Rupees before you confirm.
Yes. Open the booking from your profile and choose cancel or reschedule. Cancelling more than 24 hours before the appointment gets you a full refund — see the Refund Policy for the full schedule.
Open your profile, go to the wallet section and add the amount using UPI, net banking, credit or debit card. The balance is held in INR and can be used for any booking on the platform.
Refunds are credited to your platform wallet within 24 working hours. If you ask for the amount to go back to the original payment method, it takes 5 to 7 working days depending on your bank.
Yes. Add them under Family Details in your profile with their age, gender and blood group, then select that profile while booking.
Each provider sets their own accepted modes. Cash, credit card, debit card, NEFT, RTGS, cheque, UPI and EMI are all supported.
Provider profiles list the insurance companies and TPA panels they are empanelled with, including CGHS, ECHS, ESIC and Ayushman Bharat (PM-JAY). Confirm coverage with the provider before your visit.
Yes. Every provider is verified before being listed, including registration with the relevant State Medical Council or other competent authority.
Use the Service Provider link in the header and complete the registration form. Our onboarding team verifies your registration and qualifications before your profile goes live.
Yes. Your health information is shared only with the provider you book with. We handle personal data under the IT Act, 2000 and the Digital Personal Data Protection Act, 2023. See the Privacy Policy for detail.
Call 108 for an ambulance or go to your nearest hospital immediately. This platform is not intended for emergencies.